The world of cryptocurrency and its associated technologies, like ATMs, is a double-edged sword. On one hand, it offers innovative financial opportunities, but on the other, it presents a unique set of challenges, particularly when it comes to consumer protection. This is especially true in North Carolina, where lawmakers are now taking action to address the rising tide of crypto-related fraud, which has disproportionately impacted seniors.
The Crypto ATM Fraud Problem
The numbers are eye-opening. In 2025, North Carolina saw a staggering $389 million in reported losses through cryptocurrency ATMs, a 58% increase from the previous year. And the majority of these losses were borne by individuals over 60 years old. This trend has prompted the state's lawmakers to propose House Bill 920, which aims to regulate the industry and protect consumers from fraud.
Regulating the Wild West
Rep. Neal Jackson, who authored the bill, describes the current state of cryptocurrency kiosks in North Carolina as the "wild, wild West." There is, he says, "no regulation whatsoever." House Bill 920 seeks to change that by imposing a range of regulations and protections. These include requiring licenses for all kiosk operators, placing them under the supervision of the Commissioner of Banks, and mandating fraud warnings and transaction receipts for every transaction.
Additionally, the bill proposes transaction limits to reduce fraud, with a $2,000 daily limit for new customers in their first 30 days and a $5,000 daily limit for existing customers after that period. Jackson also suggests capping service fees at 14%, which is significantly lower than the 20-30% range seen in other states.
Protecting Consumers
State Rep. Tim Longest has expressed concerns about the bill's protections, arguing that they may not be sufficient to safeguard consumers, especially vulnerable individuals like seniors. He believes that the language of the bill needs to be strengthened to ensure adequate consumer protection. This perspective highlights the delicate balance between fostering innovation and ensuring consumer safety in the rapidly evolving world of cryptocurrency.
The Future of Crypto Kiosks in North Carolina
Despite these concerns, Rep. Jackson maintains that the bill is an effort to regulate, not shut down, cryptocurrency kiosks in the state. He emphasizes that the bill includes additional consumer protections. However, representatives from the ATM and cryptocurrency industries have yet to comment on the proposed legislation.
As North Carolina moves forward with this legislation, it will be interesting to see how these regulations impact the state's crypto landscape and whether they effectively curb fraud and protect consumers, particularly those who are most vulnerable.